if someone's having the access not authorized problem, it's probably because of mismatched info for the same account confusing the system (different emails. i attempted to down the app and access our account that way, and it gives me the error access not authorized. I ran out of options how to fix this problem. access not authorized you signed in successfully, but you must be an xfinity user to enjoy this service. i am having a problem with accessing the streaming on my laptop and apps on my phone. When…