Once connected, ask the agent to cancel your subscription. Provide your account details to the agent. get help with managing your account and troubleshooting service issues when you visit our online metro support hub. Question on canceling metro account. Hi, i got some questions about my plan. I am currently in korea while holding on active. log in to your metro online account or the metro app. From the profile screen, by the email address field, select the expand arrow. Enter an email address,. yes — as long as the device has been active for 90 days or more within the metropcs network, you have the following options for unlocking the device: You can unlock it. Access tools to manage your account and make payments online. canceling service i tried to cancel with chat and they said i don’t need to cancel because it’s prepaid service and it will automatically cancel after not paying for next month.
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