go to the pending account changes page in my verizon to remove or cancel an order. Only an account owner or account manager can request that a pending account. Have your order number and account information ready to provide to the. in some cases, you may be able to change or cancel a mobile phone or accessories order you placed on www. verizon. com or from my verizon site or app. Find out whether you can cancel your order. Learn how to reorder and how to change a delivery address. Go to a verizon fios corporate store (google the location in your area) again get a written confirmation. This team will be the most helpful in your order. aug 10, 2019 · if you had already contacted customer service where two separate reps had said that you were able to place a new order, where are you seeing that you have an. jul 22, 2024 · for online phone orders: For orders that haven’t shipped:. signing in to my verizon and tapping chat. Type “cancel” in the ask a question box. Follow the prompts to disconnect a line or chat with a live agent.
