To start the process, contact us through online chat or 800. 331. 0500. For 15 days or more,. visit the at&t return policy to: Learn about the at&t return period. Find out if your device is eligible for return or exchange. Get refund information for a return. attach the prepaid shipping label to the return kit. Give the kit to your mail carrier or drop off at a post office. Tracking is provided if you request a return box. to return equipment to at&t, use one of the following methods: aug 1, 2024 · to avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. If the returned equipment is damaged due to abuse,. aug 28, 2024 · return the device to at&t. Make sure you send your original device back within 30 days. If you don’t, you’ll be charged the balance on the device’s installment. dec 31, 2020 · the service rep claims i do not need a box or label. Tells me to simply drop my return equipment in a fedex or ups box in next 21 days. I am convinced that will. return or exchange your wireless device. If you bought your wireless device at att. com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your return or exchange. to return equipment to at&t, use one of the following methods:
